Shipping policy

ALTEREGO — SHIPPING POLICY

DELIVERY TIMELINES
We are proud to offer international shipping services to our customers worldwide. Our estimated delivery timelines are as follows:

· United Kingdom: 7 to 11 business days
· European Union: 10 to 20 business days
· United States & Canada: 10 to 20 business days
· Australia & Rest of World: 10 to 20 business days

PROCESSING TIMES
All orders are processed within 1 to 3 business days before shipment. Orders are not processed or shipped on weekends or public holidays. 

SHIPPING RATES
· UK Standard Delivery: £3.99 (Free on orders over £50)
· UK Priority Processing & Insured Delivery: £7.99
· EU Standard Delivery: £12.99
· International Standard Delivery: £12.99

TRACKING
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package's journey directly on our website or via major postal carriers.

CUSTOMS, DUTIES, AND TAXES
ALTEREGO is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

CONTACT
If you have any questions about the delivery of your order, please contact our support team at youralterego.help@gmail.com